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Get Service Now

If you purchased your product through a Cybex dealer or distributor, you can choose to contact them directly – or you may contact Cybex Service.

Cybex has a global network of factory authorized service providers. You can use the Map of Service Providers to find a service provider near you.

Preventive Maintenance

Remember that all manufactured products perform better when properly cared for and your investment will last for a longer time if you follow recommended preventive maintenance procedures.

Maintenance FAQs

Find out how to clean your Cybex equipment, what do you use for the chrome and upholstery? What do you do if the running belt feels as if it slipping? Cybex answers commonly asked questions to help you provide a safe and effective workout for exercisers.

For Service Providers

If you are interested in becoming a service provider we would be happy to review your Service Provider Application and offer Cybex training both for customer personnel and for Independent Cybex authorized technicians – the current year schedule is available on-line.

We pride ourselves not only on manufacturing the finest in fitness equipment, but Cybex makes sure that service to our customers is second to none.


Information on product recalls available.

Warranty Information

To find out if your product is under warranty, consult the Cybex Warranty Summary under Warranty Information.